Privacy Policy

Welcome

VoiceForge AI ("we," "us," or "our") operates a Voice Clone Tool that allows users to synthesize, clone, and generate AI-driven voice audio. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

By accessing or using VoiceForge AI, you agree to the terms described in this policy. If you disagree, please discontinue use immediately.

Information We Collect

We collect several categories of information to provide and improve our Voice Clone Tool:

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve the Voice Clone Tool and related services.
• To process voice samples and generate synthesized audio output on your behalf.
• To create and manage your account, authenticate logins, and protect account security.
• To process payments and send billing-related communications.
• To respond to support requests, inquiries, and feedback.
• To send service notifications, product updates, and (where consented) promotional emails.
• To analyse usage trends, diagnose technical problems, and improve user experience.
• To detect, prevent, and address fraud, abuse, or violations of our Terms of Service.
• To comply with applicable laws, regulations, and legal obligations.
• To serve relevant advertisements through Google AdSense (see Section 8).

Voice Data & Biometric Information

Our core service requires processing voice audio. We take the following specific steps to protect this sensitive data:

• Encrypted Storage: All uploaded audio files are encrypted at rest using AES-256 and in transit using TLS 1.3 or higher.
• Limited Retention: Raw voice samples are retained only for the duration required to complete synthesis and a short cache window (default 30 days), after which they are permanently deleted.
• No Third-Party Ad Sharing: Your voice data is never shared with advertising networks, including Google AdSense.
• User Control: You may delete your uploaded audio and cloned voice models at any time from your account dashboard.
• Consent Required: If you upload audio featuring another person's voice, you represent and warrant that you have obtained their explicit, informed consent.

If you reside in a jurisdiction with biometric privacy laws (e.g., Illinois BIPA, Texas CUBI, GDPR), additional rights may apply. See Section 7.

Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies. Cookies fall into the following categories:

• Essential Cookies: Required for the website to function (e.g., session authentication, CSRF protection). Cannot be disabled.
• Analytics Cookies: Used to understand how visitors interact with our site (e.g., Google Analytics). You may opt out via your browser settings or Google's opt-out tool.
• Advertising Cookies: Used by Google AdSense to serve personalised ads based on your interests and browsing history. See Section 8.
• Preference Cookies: Remember your settings such as language or theme preferences.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. We honour Global Privacy Control (GPC) signals where technically feasible.

Information Sharing & Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Trusted vendors who assist us in operating the platform (cloud hosting, payment processing, email delivery, analytics) under strict data processing agreements.
• Google AdSense: Non-biometric, non-voice usage data and device identifiers for advertising purposes (see Section 8).
• Legal Authorities: Where required by law, court order, or to protect our rights, the safety of users, or the public.
• Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred. We will notify you via email or prominent notice on our site.
• With Your Consent: Any other sharing will be done only with your explicit consent.

Data Security

We implement industry-standard security measures, including:

• TLS 1.3 encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• Regular security audits and penetration testing
• Role-based access controls limiting who can access your data internally
• Automated threat detection and intrusion prevention systems

While we strive to protect your information, no method of internet transmission or storage is 100% secure. In the event of a data breach affecting your rights or freedoms, we will notify you in accordance with applicable law.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure ("Right to be Forgotten"): Request deletion of your data (subject to legal retention obligations).
• Portability: Receive your data in a machine-readable format.
• Restriction / Objection: Object to or restrict certain types of processing.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting prior processing.
• Biometric Data Deletion (BIPA / GDPR): Request deletion of voice biometric data independently of your account.
• Non-Discrimination: We will not discriminate against you for exercising any privacy rights.

To exercise any of these rights, contact us at the address in Section 10. We will respond within 30 days (or as required by applicable law).

Google AdSense & Advertising

We use Google AdSense to display advertisements on our website. Google AdSense uses cookies and device identifiers to serve ads that are relevant to you based on your interests and browsing activity.

Key points about Google AdSense on this site:

• Google's use of advertising cookies enables it and its partners to serve ads based on visits to this and other websites.
• Users may opt out of personalised advertising by visiting Google Ads Settings or www.aboutads.info.
• We have enabled interest-based advertising features. We do not pass sensitive categories of information (including voice/biometric data) to Google for ad targeting.
• We comply with Google's Publisher Policies including the EU User Consent Policy where applicable.
• Users in the EEA/UK will see a consent management prompt before advertising cookies are activated.

For more information on how Google uses data, please visit: How Google uses data when you use our partners' sites or apps.

Children's Privacy

VoiceForge AI is not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification email to registered users at least 14 days before the change takes effect
• Display a prominent banner on our website

Your continued use of VoiceForge AI after the effective date constitutes acceptance of the updated policy.